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SERVICE & REPAIR

Henne Jewelers can come to the rescue when you need service on your watch or jewelry. We have a master watchmaker on staff who is certified to fix watches right here, so you don’t need to send them back to the factory.

WATCH REPAIR

If it ticks, Chris can fix it. Chris Travelstead is our highly regarded in-house, Certified Master Watchmaker, with thirty years experience in watch service and repair. Chris can perform repairs in-house on almost any fine Swiss watch, saving you the time and trouble of sending your cherished timepiece back to the factory.

JEWELRY REPAIR

If one of your precious pieces of jewelry needs repair, don’t despair. Our in-house staff designers can fix just about anything. To schedule or inquire about a jewelry repair, contact us today

ENGRAVING SERVICES

Henne Jewelers can do hand or machine engraving on any item purchased in our Shadyside store.

WE BUY GOLD & DIAMONDS

With over 125 years of experience, you know you can trust Henne Jewelers to give you the best prices for your unwanted gold jewelry or diamonds, whether you are interested in selling just a few items or an entire estate. Please stop in or contact us for a professional appraisal.

QUALIFIED APPRAISALS

Appraisals are useful for many reasons; insurance purposes, estate tax purposes or perhaps you’ve just always wondered what that family heirloom is really worth. The price of gemstones and precious metals are always changing and there is a very good chance that your jewelry has appreciated over time and that’s why we recommend getting your jewelry appraised every 3 to 5 years to stay current with an ever fluctuating jewelry market.

Not all appraisals and appraisers are created equally, so finding a qualified appraiser is the most important first step to protecting your assets properly. Our unbiased appraisals will meet or exceed the requirements established for insurance policies, estates, divorces, etc. We adhere to the standards set forth by the Uniform Standards of Professional Appraisal Practice (USPAP) and the National Association of Jewelry Appraisers (NAJA). Our grading standards for diamonds and colored gemstones are based on the most respected and recognized grading standards in the world: The Gemological Institute of America. We also have extensive knowledge of and experience in appraising antique jewelry (Art Deco, Victorian, Edwardian, etc.) and branded jewelry & watches such as Rolex, Tiffany, Cartier, etc.

Our three appraisers have a combined experience of 60 years. We have two GIA Graduate Gemologists and one Fellow of the Gemmological Association of Great Britain. One is a Certified Gemologist Appraiser with the American Gem Society and one is a Certified Member of the National Association of Jewelry Appraisers. We employ state of the art technology combined with expert knowledge to bring you the most comprehensive appraisal service.

Fees will be estimated before any work is started so you will have no hidden costs. We will expertly clean and inspect the items, checking for damage, loose settings, etc. We will advise you on what needs appraised and what doesn’t and recommend repairs when deemed necessary. If you’d like to have a professional appraisal performed or schedule a complimentary initial consultation, please contact Christine by email (christinem@hennejewelers.com) or at 412-682-0226 to set up an appointment.